This policy will apply to any order you place with us. We shall endeavour to deliver the Product/s to you as soon as reasonably possible, but no later than thirty (30) days of receipt of your payment. Should we be unable to deliver the Product/s to you within the thirty (30) day period then we will notify you by email. You may then choose, within seven (7) days of receiving our email notification, whether to cancel your order or not. If you cancel your order, you will be reimbursed for the purchase price of the Product/s.
We shall not be held liable nor responsible for any loss after the product has been delivered to the delivery address nominated by you.
Shipping & Delivery Options
We offer you a courier delivery option through a third party who is responsible for shipping your Product.
Free Shipping
We offer free local and national shipping with the borders of South Africa on orders over R1850.
Shipping Fees
- Standard Shipping Under R1850 in Gauteng, 3-5 business days, at a fee of R125.
- Standard Shipping Under R1850 Nationally within South Africa, 7-10 business days, at a fee of R195.
- All International orders, 10-20 business days. Fees to be determined.
If you purchase any Products on our Site with a value of less than R1850 then standard shipping will apply and will be for your cost and added to your basket. We will follow up after you have placed an order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Once your order is packaged, we will send you an email confirmation with your tracking number.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
Shipping Restrictions
- Orders will only be shipped on business days, which are Monday – Friday.
- Orders will not be shipped to P.O. boxes.
- Not all shipping may be available on certain Products.